If you weren't able to find the answers in our troubleshooting page and have account issues that require additional assistance from ebility, we have a team of agents who can help assist you. Please begin by going here and filling out the support form and one of our agents will investigate and reach back to you within 24 hours. Please make sure not to include any protected health information (PHI) on the support form.

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Support form can be also accessed through the apps main menu. Go the main menu and tap Contact Support to fill out the support form.